About Fields Land Rover Winnetka - A Greater Chicago New Land Rover & Used Car Dealership

Fields Land Rover Winnetka is proud to provide quality new Land Rover vehicles in the Chicago area. With models like the new 2011 Land Rover LR2, Land Rover LR4, Range Rover, Range Rover Sport, we have something for every taste, and every need. Come visit our Chicago area dealership at 80 Green Bay Road in Winnetka, IL 60093 to see our huge selection of new and used vehicles in the Lisle, Lake Bluff & Schaumburg, IL area and take one for a test drive.

If you're looking for Chicago area used cars, we can assist you there as well. Visit our pre-owned inventory page to see the large collection of used cars to select from.

But, Fields Land Rover Winnetka is not just a premier Chicago Land Rover dealership, we also provide top services dedicated to our Illinois customers. From Chicago area auto repair & service performed by expert mechanics, OEM Land Rover auto parts, to car loans and Land Rover leases in Chicago, Fields Land Rover Winnetka is the smart choice for your next vehicle or automotive needs.

Come in and say "hi"! We're located at 80 Green Bay Road, Winnetka, IL 60093, or you can call us at 888-247-5043.

May 19, 2010

Dear Mr. Fields:

Several weeks ago, I had the unfortunate experience of having my car break down in Battle Creek, Michigan while driving my family from Chicago to Michigan for the Easter weekend. My children's ages are four years, two years and two months old and needless to say, having a car problem with this cargo can be very stressful.

Fortunately, I was able to make immediate contact with Brian Black from your Winnetka store and Brian was immensely helpful in providing us with access to roadside assistance and rental car alternatives. Brian even called his wife (Brian's wife works for Kellogg - based in Battle Creek) to help us with rental car suggestions. Within 1.5 hours of the breakdown, we were back on our way in a rental car. We could not have felt better supported.

Our car was towed to the nearest dealer in Grand Rapids and the following day we heard from the dealership that the problem with our vehicle was not covered by our warranty. Once hearing this very disappointing news, I called your Winnetka store and spoke to Joe, Gary and Ed. Your team assured me that they would take care of things in short order and gave me great comfort. Following this conversation, they arranged to have my vehicle repaired and shipped back to Winnetka at very little cost to me. Futhermore, they arranged a loaner car for me until my car was returned. Again, we could not have felt better supported.

I first purchased a car from Fields in 2003 and I have since found your level of people and service to be extraordinary. In fact, I have purchased all of my cars (4 in total) from Fields since 2003 and remain a loyal customer. My loyalty stems from knowing that whether I take my daughters for popcorn and a carwash on Saturday mornings, or find myself in a difficult position with my vehicle, that I will have the best, and most satisfying, experience possible.

I would like to especially recognize Ed, Gary, Joe and Brian and let you know how much I appreciate their care, diligence and execution. I know you understand the level of professional that is working for your organization, but I wanted to remind you of the very positive impact they have on your customers.

Sincerely,
James